Supplier Terms & Conditions

General Supplier Terms and Conditions

Manufacturers must not be substituted without express authorization. We reserve the right to return shipments arriving too early.

Action to be reimbursed for unauthorized fees/charges not disclosed at the purchase order.

Action, our customer and regulatory authorities reserve the right to all appropriate levels in the supply chain to inspect records and facilities of suppliers as needed and to check requirements of test reports, certificates of conformity, and airworthiness as applies.

Record retention: seller’s product, process control, and quality records shall be retained at the seller’s location a minimum of five years unless retention period is specified on the purchase order or drawing. The records shall be adequate to ascertain the quality level of production processes. Quality records shall be provided upon request from the Action’s purchasing staff.

Additional Requirements

Action Electronics, Inc. communicates to external providers its requirements for:
A. The processes, products, and services to be provided, including the identification of relevant technical data (e.g., specifications, drawings, process requirements, work instructions);
B. The approval of:

  1. products and services.
  2. methods, processes, and equipment.
  3. the release of products and services.

C. Competence, including any required qualification of persons.
D. The external providers’ interactions with Action Electronics, Inc.;
E. Control and monitoring of the external providers’ performance to be applied by Action Electronics, Inc.;
F. Verification or validation activities that Action Electronics, Inc., or its customer, intends to perform at the external providers’ premises.
G. Design and development control.
H. Special requirements, critical items, or essential characteristics.
I. Test, inspection, and verification (including production process verification)
J. The use of statistical techniques for product acceptance and related instructions for acceptance by Action.
K. The need to:

  1. implement a quality management system.
  2. use customer-designated or approved external providers, including process sources (e.g., unique processes);
  3. notify Action Electronics of nonconforming processes, products, or services and obtain approval for their disposition.
  4. prevent the use of counterfeit parts.
  5. notify Action Electronics of changes to processes, products, or services, including changes of their external providers or location of manufacture, and obtain Action Electronics, Inc. approval.
  6. flow down to external providers’ applicable requirements, including customer requirements.
  7. provide test specimens for design approval, inspection/verification, investigation, or auditing.
  8. retain documented information, including retention periods and disposition requirements,

I. The right of access by Action Electronics, Inc., their customer, and regulatory authorities to the applicable areas of facilities and applicable documented information, at any level of the supply chain.
M. Ensuring that persons are aware of:

  1. their contribution to product or service conformity.
  2. their contribution to product safety.
  3. the importance of ethical behavior.

Privacy Policy

At, accessible from, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in This policy is not applicable to any information collected offline or via channels other than this website.


By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website
  • Improve, personalize, and expand our website
  • Understand and analyze how you use our website
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud